Determine your Destination zone

Refer to DHL?s local Tariff and Zone Guide, or your own Customer documentation. Locate the country you are shipping to. Alongside the country you will find the corresponding zone.
For example, if exporting from New Zealand, Hong Kong is in Zone C.

Does your shipment require Customs clearance?

A document is a non-declarable shipment that does not require an Origin and Value Declaration.
A good is a declarable shipment that requires an Origin and Value Declaration.
Call DHL Customer Service if you are unsure whether a declaration is required.

Price your shipment using the International Tariff Guide

Refer to the published tariff, or your own negotiated pricing schedule, match the weight of the shipment with the zone to find the shipment price.

Complete the appropriate documentation

A document item must be accompanied by a DHL Air Waybill ? refer to the instructions in the Air Waybill Guide.
A goods item must be accompanied by both a completed DHL Air Waybill and an Origin and Value Declaration. Refer to the instructions in the Air Waybill Guide and under Customs Paperwork.

Arrange for a courier pick-up

Call your local DHL Customer Service office on 0800 800 020 to book a pickup or find the closest DHL office to drop off your shipment.

If you are intending to export or import high-value goods (i.e. value of NZ$1,000 or greater), please apply for a client code in advance from the New Zealand Customs Service, in order to avoid delays in sending or receiving your shipment.

A client code (a unique number which identifies the exporter or importer) is required to be shown on export and import entries. Client codes are only issued to New Zealand entities (such as registered New Zealand companies). Applications for client codes should be made to your local Customs office, supported by evidence of identity.

For further information, please visit:
Customs New Zealand