Determine your Destination zone

Refer to DHL's local Tariff and Zone Guide, or your own Customer documentation. Locate the country you are shipping to. Alongside the country you will find the corresponding zone.

Does your shipment require Customs clearance?

A document is a non-declarable shipment that does not require an Origin and Value Declaration.
A good is a declarable shipment that requires an Origin and Value Declaration.
Call DHL Customer Service if you are unsure whether a declaration is required.

Price your shipment using the International Tariff Guide

Refer to the published tariff, or your own negotiated pricing schedule, match the weight of the shipment with the zone to find the shipment price.

Complete the appropriate documentation

A document item must be accompanied by a DHL Air Waybill - refer to the instructions in the Air Waybill Guide .
A goods item must be accompanied by both a completed DHL Air Waybill and an Origin and Value Declaration. Refer to the instructions in the Air Waybill Guide and under Customs Paperwork .

Arrange for a courier pick-up

Call your local DHL Customer Service office on 13 14 06 to book a pickup or find the closest DHL office to drop off your shipment.