DHL Logistics eServices provide access to systems that ensure our customers have control and visibility of their supply chains at all times. Products can be tracked, queried and ordered online. To enter these systems and ensure security of information, log-in details and passwords are required.

For more information on any of our Logistics eServices, please speak to your regular account manager.

DHL Exel Supply Chain Integrator

Supply Chain Integrator (SCI) provides customers with vital supply chain information focusing on transportation management and supply chain event management.

With part level, end-to-end visibility linked to automatic alerts and messages, SCI makes a direct impact on our customers' operations by:

• improving customer service through superior information
• reducing costs through supply chain optimisation
• increasing revenue through shorter lead times

Accessible over the internet, SCI is hosted on high-availability architecture and supported through an accredited service management methodology.

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DHL Exel Supply Chain LOG-NET

Log-Net is a powerful suite of information management reporting tools that provide our customers with proactive shipment management. It allows our customers to track their products as they pass along the supply chain, from origin to destination.

Web-based technology platforms connect all of the partners in the logistics pipeline through standard or custom electronic data interchange (EDI), HTML or XML interfaces.

The system seamlessly integrates information on: orders; shipments; containers; commercial documents; customs status; landed costs. This is integrated from inter-modal carriers (IMCs) and truckers with products tracked by stock keeping unit, colour, size, individual carton bar codes or part level.

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DHL Exel Supply Chain Agile

Agile is used to manage material flow from shipper to consignee. It integrates production release and scheduling information with transportation data to ensure that material reaches the destination as required by the customer.

The system accepts a variety of electronic data interface (EDI) transactions from suppliers, customers and carriers to maintain real-time data on the pipeline and includes AgileConnect which allows customers, supplier and carriers to track, trace and update data on shipments in their control.

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DHL Global Forwarding iCIS

iCIS is our internet-based shipment tracking and reporting system. The system provides visibility of any freight movement processed on our global freight management systems.

Shipment and exception milestones can also be directly inputted into iCIS while the user can search for information such as house air waybills (HAWBs), origins, destinations, shippers and consignees.

Standard reports can be generated on your shipments, transit legs and transit delays, using the Crystal Reports reporting system.

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