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Surcharges for Exceptional Activities

DHL Express is committed to providing customers with the best delivery service, which is why we are continuing to offer coverage to more parts of the world than any other company.
In order to maintain a consistently high level of service, DHL Express levies under given conditions a surcharge for exceptional activities. DHL Express regularly evaluates the level of these surcharges to reflect the changing costs associated with offering exceptional activities, and we strive to ensure these surcharges remain fair for our customers.
The following surcharges are payable on international shipments:

Description Surcharge (AUD)
Remote Area Delivery AUD 30 or AUD 0.60/kilo
Remote Area Pickup AUD 30 or AUD 0.60/kilo
Dangerous Goods in Excepted Quantities AUD 7
Dangerous Goods in Limited Quantities AUD 20
Full Dangerous Goods AUD 249
Dry Ice (UN1845) AUD 15
Lithium Batteries Section II (PI965, 966, 968, 969) AUD 7
Lithium Batteries Section II (PI967, PI970) No charge
Lithium Batteries Section I AUD 249
Biological Substances (UN3373) No charge
Consumer Commodities (ID8000) AUD 7
Over Weight Piece AUD 36
Over Sized Piece AUD 36
Over Handled Piece AUD 36
Address Correction AUD 15
The following surcharges are payable on domestic shipments, when different to those above:

Description Surcharge (AUD)
Remote Area Delivery AUD 10 or AUD 0.20/kilo
Over Weight Piece AUD 15
Over Sized Piece AUD 15
Over Handled Piece AUD 15
Address Correction AUD 7

Should you have any questions on surcharges please contact usContact Us.
The following surcharges are payable on domestic shipments: