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Surcharges for Exceptional Activities

DHL Express is committed to providing customers with the best delivery service, which is why we are continuing to offer coverage to more parts of the world than any other company.
In order to maintain a consistently high level of service, DHL Express levies under given conditions a surcharge for exceptional activities. DHL Express regularly evaluates the level of these surcharges to reflect the changing costs associated with offering exceptional activities, and we strive to ensure these surcharges remain fair for our customers.
The following surcharges are payable on international shipments:

Description Surcharge (AUD)
Remote Area Delivery AUD 30.00 or AUD 0.60/kilo
Remote Area Pickup AUD 30.00 or AUD 0.60/kilo
Dangerous Goods in Excepted Quantities AUD 7.00
Dangerous Goods in Limited Quantities AUD 20.00
Full Dangerous Goods AUD 249.00
Dry Ice (UN1845) AUD 15.00
Lithium Batteries Section II (PI966, PI969) AUD 7.00
Lithium Batteries Section II (PI967, PI970) No charge
Lithium Batteries Section I, II (PI965) AUD 120.00
Biological Substances (UN3373) No charge
Over Weight Piece AUD 58.00
Over Sized Piece AUD 58.00
Non-Stackable Pallet AUD 116.00
Address Correction AUD 15.00
Elevated Risk AUD 30.00
Restricted Destination AUD 40.00
The following surcharges are payable on domestic shipments, when different to those above:

Description Surcharge (AUD)
Remote Area Delivery AUD 10.00 or AUD 0.20/kilo
Over Weight Piece AUD 29.00
Over Sized Piece AUD 29.00
Non-Stackable Pallet AUD 59.00
Address Correction AUD 7.00

Should you have any questions on surcharges please contact usContact Us.