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Express

Link arrow DHL Australia | Link arrow Express | Link arrow Customs Services and Support | Customs Services

Customs Services – Control of Importing and Exporting Activities

DHL Express is the international specialist in shipping, with extensive knowledge and experience of dealing with customs topics worldwide. For your peace of mind, we provide a wide range of customs support for standard as well as non-routine customs-clearance processes. By making sure that clearance is a smooth and efficient process, we ensure your shipments arrive as quickly as possible, and leave you free to focus on your core business. With our online tool (tas.dhl.com) we provide essential customs information to help you prepare your shipments.
The service covers any import of a non-document shipment for which DHL has paid or used its customs credit line advancing customs duties, taxes or regulatory charges on behalf of those importers with whom DHL has no contract. The charge is based on the credit advanced or guaranteed and is subject to a standard minimum.
At the receiver’s request, DHL credit or cash is used to fund the clearance, duty and tax charges relating to a shipment or piece, instead of the receiver using their own bond or credit line. The customs process is accelerated, with DHL making prompt payment of relevant charges while the receiver defers payment until an agreed date.
Storage charges apply when the shipment cannot be released by Customs due to inaccurate or missing paperwork. Charges take effect three calendar days after the freight arrival date or broker notification, whichever is later. The charge applies to the duty and taxes payer.
A bonded shipment occurs when DHL is requested to move non-document foreign-origin goods to a location other than the regular DHL gateway at destination. Bonded Transit is normally operated within a country or customs union, and is necessary prior to final clearance by the importer or designated broker. Bonded Transit applies to both export and import shipments whenever DHL is required to open, manage or report any form of transfer under bond using our own guarantee.
At the customer’s request, the clearance paperwork is transferred to an independent broker to handle customs clearance. We resume the delivery to the final destination once the clearance is completed. DHL is subsequently not responsible for the timeliness of the submission to customs or for the release of the shipment.
Applies in countries where an export declaration is required for shipments containing controlled commodities or exceeding a certain value threshold or weight. Depending on origin country, shippers that submit a declaration online may avoid the local charge.
Applied in selected countries, when importing goods with an aggregated declaration value or weight exceeding the limits set by destination Customs Authorities, or due to other regulatory requirements are excluded from routine clearance on a consolidated manifest and thus require clearance under an individual entry form.
For shipments containing more than five different commodities, a multiline entry charge is applied for every additional line item. All commodities require identification and must be classified under unique harmonized code tariff numbers. The charge applies to the duty and taxes payer.
At the request of the Shipper, DHL can handle shipments containing personal belongings. Charges apply when Customs require that these goods are manually cleared with unique paperwork requirements, most typically when the shipment has to be cleared as personal luggage.
DHL may add or modify data declared to customs authorities for clearance purposes such as declared values, classification of the goods, and importer details, based on documentary evidence gathered from or confirmed by the importer or exporter and only upon request by customs authorities or at the request of the importer/exporter.
At shipper or importer request, the release of a DHL Express shipment to the customers designated customs broker of choice. DHL will transfer the responsibility for a shipment and related customs documentation to the customer’s nominated broker for clearance and last mile delivery.

Additional charges for Customs Services

Customs Service How We Charge Additional Charge
Advance Payment Per shipment 20.00 AUD or 3% of the credit advanced, if higher
Disbursements Per shipment 20.00 AUDor 3% of the credit advanced, if higher
Bonded Storage Per shipment, per day after 3 calendar days 0.17 AUD/kg per day, minimum charge 2.00 AUD
Bonded Transit Per shipment 45.00 AUD
Broker Notification Per shipment 15.00 AUD
Export Declaration Per shipment 10.00 AUD
Formal Clearance Per shipment 83.00 AUD
Multiline Entry Per shipment 2.50 AUD per additional line as of the 6th line item
Personal Effects Per shipment 165.00 AUD
Clearance Data Modification Per shipment 100.00 AUD
Release to Broker Per shipment 60.00 AUD
Valid from January 1, 2018