Key Facts: Australia

DHL Express

• Established in 1972
• Over 5.5 million shipments handled in 2008
• Over 38 thousand tons handled in 2008
• More than 12,000 customers
• Over 1,000 employees
• Close to 200 vehicles
• 21 locations (Hub, Gateways, Offices, Service Centers)
• 120 commercial flights utilised per day
• 7 gateways: Sydney, Melbourne, Brisbane, Perth, Adelaide, Cairns & Darwin
• Awards:

2008 - CSBA Call Centre Benchmarking Top 10 Q4
2007 - ATA Australian Call Centre of the Year
2006 - CSIA State Call Centre of the Year
2005 - ATA State Call Centre of the Year
All 6 Australian states covered

• Express Couriers Australia – Joint Venture with NZ Post & DHL

DHL Supply Chain

• Established in 1998
• Over 140 customers
• More than 1,300 employees
• 117 vehicles
• 35 locations (Healthcare, Consumer, Aerospace, Automotive, Retail & Technology)
• Total warehouse space: More than 275,000 square metres
• Awards:

2008 - Logistics Leader Award at the Logistics Mercury Awards

DHL Global Forwarding

• Established in 1983
• More than 279,000 air freight shipments handled in 2008
• Over 130 thousand tons of air freight handled in 2008
• Over 42,000 TEU of ocean freight handled in 2008
• More than 10,500 customers
• More than 720 employees
• 14 vehicles
• 11 locations (including 8 warehouses)
• Awards:

2008 - Freight Forwarder of the Year
2008 - Logistics Mercury Awards 2008 Logistics Leader