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Contact Center

Link arrow DHL Australia | Link arrow Contact Center | DHL Express

Contact: DHL Express

DHL Express welcomes your general inquiries, comments and suggestions.
If you have an inquiry about DHL Express products and services, such as express document and parcel shipping, or our time and day definite express services, please complete the form below.

If you are unsure, please return to our Contact Center and select again.

If you are not using a DHL account number, and your quotation enquiry is less urgent, please use our booking & quote enquiries.
Your Details

All fields marked with an asterisk (*) are mandatory.

(eg: +1 800 225 5345 for US)

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If you would like to learn more about how DHL uses your personal data, please read our Data Protection Statement.
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Should you wish to contact specific hotline numbers, kindly select the type of inquiry below to view the hotline information.
Customer Service Hotline for: Pickup or Delivery Request, Check Shipment Status or Proof of Delivery

HoursPhoneEmail
Mon- Fri 6:00am – 10:00pm AEST
Weekend/PH – 8:00am – 4:00pm AEST		13 14 06 (local call center)
+617 3837 7705 (overseas)		 
HoursPhoneEmail
0900-1700 AEST, 0900-1800 AEDT
0800-1900 AEDT (Duty collection)		1300 301 307
1300 921 066 (Duty Collection)		 sydquerydsk@dhl.com
Technical Support for MyDHL: Ship Online, Proview, Import Express, EmailShip, EasyShip and Integration Solutions

HoursPhoneEmail
Business Hours: 8:30 - 19:00 (AEST), Monday to Friday
Sat, Sun, P\H: Closed		1800 226 349onlineshipping.au@dhl.com
 
 

Compliment? Complaint? Compliment? Complaint?

Complaint? Compliment?
Go Straight to the top and tell Gary Edstein, Senior Vice President Oceania.
Contact GaryContact Gary
Ship Online Now External Link / New Window

Ship Online Now Ship Online NowExternal Link / New Window

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Account HoldersAccount HoldersExternal Link / New Window
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Transport of Lithium Batteries

Regulatory update on IATA Provisions for Shipping Lithium Batteries
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New to DHL Express?

New to DHL Express? New to DHL Express?

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Express Service Point LocationsExternal Link / New Window

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Locate the nearest DHL Express location, view business hours, drop-off or collect shipments.
Find Express Service PointsExternal Link / New Window
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